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Frequently Asked Questions
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How do I open a savings account?
Visit a branch or apply online with your identification and proof of address.
What is the minimum balance requirement for an account.
The minimum balance depends on the account type. Check with your bank for specific details.
How can I transfer money to another account?
Use online banking, mobile banking, or visit a branch for assistance.
Are there any fees for online banking services?
Basic services are usually free, but some transactions may have fees. Check the fee schedule for details.
How do I update my contact details?
You can update your phone number or address via online banking, the mobile app, or by visiting a branch.
What should I do if I detect an unauthorized transaction?
Report it immediately to customer service and monitor your account for further suspicious activity.
How can I download my account statement?
Log into online banking, navigate to statements, and download or print your transaction history.
Can I schedule future payments from my account?
Yes, online banking allows you to set up recurring or scheduled payments for bills and transfers.
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